License error -5,414 in COMSOL Multiphysics 5.4

Solution Number: 1252
Title: License error -5,414 in COMSOL Multiphysics 5.4
Platform:
Versions: 5.4
Categories: Installation
Keywords: Flexnet, Validated, No Such Feature

Problem Description

In COMSOL Multiphysics 5.4, I receive some or all of the following error messages:

The license could not be validated
No such feature exists
Feature: SERIAL
License Path: C:\...\license.dat
FlexNet licensing error:-5,414

Solution

This error is either triggered from the installer when installing and using port@host to point to a license server, or when launching COMSOL Multiphysics.

To resolve, make sure that your license manager is running the license manager software (lmgrd, lmcomsol, etc) version that was shipped with the 5.4 release of COMSOL Multiphysics. Instructions on how to update your license manager software can be found in Knowledge Base 1022


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