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"An unexpected error occurred"

Posted 2025年5月16日 GMT+8 14:39 2 Replies

Saujanya Karuku
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Dear COMSOL Support Team,

I hope this message finds you well.

I am encountering an error while working with COMSOL Multiphysics. The software displays the following message:

"An unexpected error occurred. See the end of the log file for details."

This error appears during launching a model and it prevents me from proceeding further.

Details:

COMSOL Version: 6.2

Operating System:Windows

Log File: attached with this mail

I would appreciate your guidance in resolving this issue. Please let me know if you require additional information or files.

Thank you for your support.

Best regards,

Attachments:

2 Replies Last Post 2025年5月19日 GMT+8 17:50
Jeff Hiller COMSOL Employee

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Posted: 6 months ago 2025年5月16日 GMT+8 20:09

Hello Saujanya,

If you are trying to request assistance from the COMSOL support team, you need to do so via www.comsol.com/support .

Here you have posted in the COMSOL Discussion Forum, which is the right place to ask questions of the COMSOL user community.

Best regards,

Jeff

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Jeff Hiller
Hello Saujanya, If you are trying to request assistance from the COMSOL support team, you need to do so via www.comsol.com/support . Here you have posted in the COMSOL Discussion Forum, which is the right place to ask questions of the COMSOL user community. Best regards, Jeff
Edgar J. Kaiser Certified Consultant
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Posted: 6 months ago 2025年5月19日 GMT+8 17:50

'Unexpected Errors' have always been quite an enigma for me. They sometimes appear like out of the blue. I never really found a reason or how to avoid them. One lesson learned over the years is not to go ahead with the model that showed the error. It often seemed to be corrupted in some way that couldn't be repaired. Now I am stepping back to the last version that did not show the error. It is important to save often, in order not to loose too much work in case of an error.

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Edgar J. Kaiser
emPhys Physical Technology
www.emphys.com
'Unexpected Errors' have always been quite an enigma for me. They sometimes appear like out of the blue. I never really found a reason or how to avoid them. One lesson learned over the years is not to go ahead with the model that showed the error. It often seemed to be corrupted in some way that couldn't be repaired. Now I am stepping back to the last version that did not show the error. It is important to save often, in order not to loose too much work in case of an error.

Note that while COMSOL employees may participate in the discussion forum, COMSOL® software users who are on-subscription should submit their questions via the Support Center for a more comprehensive response from the Technical Support team.

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