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COMSOL graphics window not responding to intel iris xe graphics

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I bought new laptop few days back. 11th gen intel(R) i5 Dell. It has in-built Intel iris xe graphics card. Upon installing COMSOL i tried creating geometry, sketch polygon. But nothing is getting reflected in the graphics window.

I have changed preferences to 'software and Direct X9 and openGL' nothing is working. What is issue here kindly identify and me resolve this.

Regards.


3 Replies Last Post 2021年9月11日 GMT-4 11:20
Gunnar Andersson COMSOL Employee

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Posted: 3 years ago 2021年9月10日 GMT-4 05:13
Updated: 3 years ago 2021年9月10日 GMT-4 05:15

See Knowledgebase entry 1285.

See [Knowledgebase entry 1285](http://www.comsol.com/support/knowledgebase/1285).

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Posted: 3 years ago 2021年9月10日 GMT-4 07:17

I have tried all the three suggestions in that page. nothing worked. there is still a huge time lag for the graphics window to reflect the geometry changes. If i draw a cirlcle, it is not reflected in the graphics window instanly. takes 10-15mins. please help.

I have tried all the three suggestions in that page. nothing worked. there is still a huge time lag for the graphics window to reflect the geometry changes. If i draw a cirlcle, it is not reflected in the graphics window instanly. takes 10-15mins. please help.

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Posted: 3 years ago 2021年9月11日 GMT-4 11:20

See Knowledgebase entry 1285.

kindly help please. these three suggestions mentioned in the link did not solve the issue yet. Kindly help in this matter

>See [Knowledgebase entry 1285](http://www.comsol.com/support/knowledgebase/1285). kindly help please. these three suggestions mentioned in the link did not solve the issue yet. Kindly help in this matter

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